Terms & Conditions

 

TERMS AND CONDITIONS

AGREEMENT

Welcome to The Bevan Online network of online stores network of online stores website. The Bevan Online network of online stores network of online stores has provided this service to you subject to the conditions detailed in this agreement. By using this website and/or registering to shop on the Bevan Online network of online stores network of online stores you confirm that you have familiarised yourself with the terms and conditions governing the usage of the website and that you agree to be bound by these terms and conditions. Should you not agree to the terms and conditions stipulated, you must refrain from using the Bevan Online network of online stores network of online stores website. Your access to the Bevan Online network of online stores network of online stores website and use of any services provided by The Bevan Online network of online stores including any purchases made by you from The Bevan Online network of online stores are subject to the terms and conditions below.

AnchorTERMS OF USE OF THE BEVAN ONLINE NETWORK OF ONLINE STORES WEBSITE

The Bevan Online network of online stores grants to you a limited license to access and make personal use of the website. You are not allowed to modify (other than page caching) the website or any portion thereof without the prior written consent of The Bevan Online network of online stores. This license does not permit any resale or commercial use of the The Bevan Online network of online stores website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Bevan Online network of online stores website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Bevan Online network of online stores website or any portion of the Bevan Online network of online stores website, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of The Bevan Online network of online stores. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Bevan Online network of online stores and our affiliates without prior written consent. You may not use any Meta tags or any other "hidden text" utilizing the Bevan Online network of online stores name or trademarks without the prior written consent of The Bevan Online network of online stores. Any unauthorized use terminates the permission or license granted by The Bevan Online network of online stores. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Bevan Online network of online stores website so long as the link does not portray The Bevan Online network of online stores The Bevan Online network of online stores, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the Bevan Online network of online stores logo or other proprietary graphic or trademark, or those of their affiliates, as part of the link without prior written permission of the owner of the graphic or trademark. The Bevan Online network of online stores may provide links from the Bevan Online network of online stores website to other websites which may offer services to you. The Bevan Online network of online stores is not responsible for evaluating the content or offerings made on these websites. The Bevan Online network of online stores does not endorse or warrant the offerings of any of the businesses or individuals, nor is it responsible for the content of the websites to which links may be provided, or that of any third party websites, which may be accessed through these linked websites. No liability will be attributed to The Bevan Online network of online stores for any dealings with any other websites accessed through links provided by The Bevan Online network of online stores and you are solely responsible for assessing the terms and conditions and privacy provisions of any of these websites. Please be aware that we monitor all the I.P. Addresses of users visiting the website. Any fraudulent activity will be reported to the proper authorities, and prosecuted to the fullest extent of the law.

IMAGES USED


Please note that the icons used maybe digital representations of the product and not the image of the actual product itself.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither The Bevan Online network of online stores nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, The Bevan Online network of online stores makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. This website is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with The Bevan Online network of online stores that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of The Bevan Online network of online stores and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site. All items purchased from The Bevan Online network of online stores are made pursuant to agreements with shipping and delivery agents and risk of loss pass from The Bevan Online network of online stores to such agents upon delivery of any item to such carrier.

APPLICABLE LAW

The Bevan Online network of online stores website and all communications and transactions concluded using the website, are governed by, and you agree to, the application of the laws of the Republic of South Africa. As the website is targeted at South African citizens and residents, any limitations on implied warranties or the exclusion or limitation of certain damages which may be applicable under the laws of any other jurisdiction are expressly waived by you, and to the extent that they cannot be waived, you shall not enter into any transactions with The Bevan Online network of online stores.

AnchorTERMS OF TRADE WITH THE BEVAN ONLINE NETWORK OF ONLINE STORES

Placing an item in a shopping basket or adding it to a wish list without completing the purchase cycle does not:

· Constitute an agreement of sale between The Bevan Online network of online stores and users cannot hold The Bevan Online network of online stores liable if such items are not available when the purchase cycle is completed later; and/or

· Constitute an order for such an item; and The Bevan Online network of online stores may remove such an item from the shopping basket or wish list if no stock is available.

An agreement of sale between The Bevan Online network of online stores and a user only comes into effect if and when:

· A credit card authorisation is received from the issuing bank; or

· A deposit of an electronic fund transfer (EFT) is reflected on The Bevan Online network of online stores bank statement (and only if such payment is received within 2 (two) business days after completion of the purchase cycle); or

· The Bevan Online network of online stores reserves the right to refuse to accept and/or execute an order without giving any reasons.

· The Bevan Online network of online stores also reserves the right to cancel orders in whole or in part as circumstances dictate.

· The Bevan Online network of online stores shall only be liable to refund monies already paid by the user.

· The Bevan Online network of online stores shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, The Bevan Online network of online stores will not be obliged to sell goods at such incorrect prices, and shall only be liable to refund monies paid.

PRIVACY POLICY

The Bevan Online network of online stores is committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to any third parties.

You are required to input your Identity Number when registering on the Bevan Online network of online stores website. We require this information in order to verify that the cardholder and the person receiving the goods correspond. We will NEVER share this information with 3rd parties.  The site may collect certain information about user’s visits, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the site; the pages that you access while at the site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends, and administer the site.

The Bevan Online network of online stores may need to change this policy from time to time in order to address new issues and reflect changes on our site. The Bevan Online network of online stores will post those changes, ensuring users are always aware, regarding, what information The Bevan Online network of online stores gathers, how The Bevan Online network of online stores might use that information, and whether The Bevan Online network of online stores will disclose that information to any parties. Please refer back to this policy regularly. Should there be any questions or concerns about our privacy policy, please send The Bevan Online network of online stores an E-mail.

By using this website, users signify their acceptance of The Bevan Online network of online stores Terms and Conditions. If users do not agree with this policy, please contact The Bevan Online network of online stores or alternatively refrain from using our site. Your continued use of the website following the posting of changes to these terms will signify that you accept those changes.

THIRD PARTY LINKS

In an attempt to provide increased value to our users, The Bevan Online network of online stores may provide links to other websites or resources. Users acknowledge and agree that The Bevan Online network of online stores is not responsible for the availability of such external sites or resources, do not endorse, and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

STOCK AVAILIBILITY

Stocks of all goods on offer are limited. The Bevan Online network of online stores shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, The Bevan Online network of online stores shall only be liable to refund monies where it is unable to fulfil orders at advertised prices.

SPECIAL OFFERS

The Bevan Online network of online stores shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained low. If The Bevan Online network of online stores supplies the wrong product or if the product is in any way faulty or damaged, The Bevan Online network of online stores will exchange it for the correct one. However, if the product is no longer being offered at the special price, it will not be replaced and The Bevan Online network of online stores will refund the purchase price including delivery costs.

BACKORDERS 
Due to the popularity of some products or services, The Bevan Online network of online stores may not always have the specific product/s ordered by you, in stock. The Bevan Online network of online stores will accept orders for out of stock products or services to ensure that you will be the first to receive the item once it becomes available. If the products and services ordered by you are not available in, or only a portion is available, you may cancel the order, or re-order the quantity that is available, or place a backorder. Once the products or services become available, it will be shipped to you.

ELECTRONIC COMMUNICATIONS

When you visit The Bevan Online network of online stores or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. The Bevan Online network of online stores will communicate with you by e-mail or by posting notices on the Bevan Online network of online stores website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, shall satisfy any legal requirement between us. Further, that your acceptance of any terms or conditions applicable to the The Bevan Online network of online stores website and transactions concluded using the Bevan Online network of online stores website, as well as your intent to enter into any transaction with The Bevan Online network of online stores, may be evidenced by any action by you from which this may reasonably be inferred.

REGISTRATION

Before you may make an offer to purchase any of the products or services provided by The Bevan Online network of online stores, it is necessary that you register as a purchaser. Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud and The Bevan Online network of online stores may take whatever legal action it deems necessary to obtain the appropriate relief.

Registration as a purchaser is free and does not obligate you to purchase anything or release information such as credit card numbers or bank account details. In registering as a purchaser you are required to provide The Bevan Online network of online stores with, complete and accurate information about yourself, and you warrant that the information provided is correct. Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you. Transmission times depend on your Internet Service Provider, but it typically takes less than 10 minutes to receive the email confirmation. If you do not receive the email confirmation, you should contact our offices, the details of which are contained under Contact information

PASSWORD 
Without a valid email address (your user identification) and password, you will not be able to purchase products or services displayed on the Bevan Online network of online stores website. You are solely responsible for ensuring the confidentiality of your password, which authenticates your identity. You acknowledge this responsibility and agree that any communication or transaction that may be made using your password shall be attributed to you.

If you suspect that the confidentiality of your password has been compromised you should immediately advise The Bevan Online network of online stores of this fact by email. The Bevan Online network of online stores shall, on receipt of the email, suspend your registration pending your further instructions. You shall remain responsible for all transactions effected prior to the suspension of your registration and liable for any payments that may flow from these transactions.

TERMINATION OR SUSPENSION OF REGISTRATION

If you are in breach of, or The Bevan Online network of online stores believes that you may breach, any of the terms and conditions governing the use of, or trading using the Bevan Online network of online stores website, The Bevan Online network of online stores may, in its’ absolute discretion, either suspend or terminate your registration as a purchaser.

TRANSACTION HISTORY

The transaction history may be accessed by a registered customer on the Bevan Online network of online stores website and is provided for information purposes only. This transaction history will show purchase transactions only and will not reflect refunds or other transactions. For a full and accurate transaction history, call the offices of The Bevan Online network of online stores and they will provide you with a faxed copy of your statement. The Bevan Online network of online stores shall not retain a transaction history for a period in excess of 1 (one) year.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY AND APPLICABLE LAW

The provisions of the Disclaimer of warranties, Limitation of liability and Applicable law relating to the Laws of Southern Africa and will apply equally to the remainder of this agreement.

AnchorAMENDMENT TO TERMS AND CONDITIONS

The Bevan Online network of online stores may amend the terms and conditions governing access to the The Bevan Online network of online stores website as well as trade using the website. The Bevan Online network of online stores shall, prior to the amendments of the terms and conditions, give registered purchasers and any third parties to whom this agreement may apply notice of the amendments by email, or by posting the notice of such amendments on the The Bevan Online network of online stores website. If you do not agree with the amended terms you shall immediately give notice to The Bevan Online network of online stores of your wish to have your registration terminated. Failure to do so will be deemed to indicate your acceptance of the amended terms and conditions.

 INTELLECTUAL PROPERTY STATEMENT

All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of, or licensed to, The Bevan Online network of online stores and as such, are protected from infringement by local and international legislation and treaties.

AnchorAnchorCOMPLIANCE WITH STATUTORY CONSUMER PROTECTION PROVISIONS

The Bevan Online network of online stores adheres to the provisions of Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 ("the Act"). Chapter VII of the Act provides protection to consumers and the provisions of the Act relevant to commercial transactions that may be effected on the Bevan Online network of online stores website, as well as the information required in terms of the Act are provided for your reference.

WARRANTY

All the products supplied through The Bevan Online network of online stores use well-established supplier chains in South Africa. All warranties are held with The Bevan Online network of online stores. The warranty is subject to our standard terms and conditions. Should a fault arise with any item, the item must be returned to The Bevan Online network of online stores, the address is provided below. In the unlikely event of an OBF (Out of Box Failure), the item must be returned and this shall be swapped out.

REFUNDS / RETURNS

Should the user, for any reason, wish to cancel their purchase they will be liable for a 15% handling fee. Users must advise The Bevan Online network of online stores in writing of their cancellation and any such cancellation must be signed by the person who made the original purchase. Should users wish to return a purchase, please call for a return authorization number or request a return number online. The Bevan Online network of online stores shall only accept returns within 7 days of receipt of delivery, provided the product is in its mint and original packaging and in the same condition as when received. The return authorization number will only be valid for a period of 7 days, commencing on issue of the return authorization number. If the goods and packaging are not in mint condition, they will be returned to the customer at the customer’s expense.

Defective items may only be returned for refund or replacement subject to the following restrictions:

1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.

2. Software and consumables are non-refundable unless returned unopened in their original packaging with documentation.

3. All custom/special orders may not be cancelled, and can only be returned for repair.

4. All non product related fees (shipping, transaction and insurance) are not refundable.

5. If unopened goods are returned within 7 days, you will receive a refund excluding transport costs.

In terms of special offers, should The Bevan Online network of online stores supply the wrong product or if the product is in any way faulty or damaged, The Bevan Online network of online stores will exchange it for the correct one. However, if the product is no longer being offered at the special rate, it will not be replaced, and The Bevan Online network of online stores will refund the buyer's purchase price including delivery costs.

Software may NOT be returned if opened or unsealed and non-defective. You may exchange these items for the same item if the original is defective. Please confirm that software are compatible with your hardware and operating system prior to purchase as The Bevan Online network of online stores cannot accept software returns as a result of system incompatibility. System requirements are usually available on the manufacturer's website.

In terms of hardware, all guarantees are immediately null and void should any equipment be tampered with or should the seals on equipment be broken by anyone other than the manufacturers’ representative or should the goods be operated outside the Manufacturer's specifications.


Under no circumstances will The Bevan Online network of online stores be liable for any damage arising from any misuse or abuse of goods. No writable media CD-R, CD-RW, DVD-R, DVD-RW may be returned. Please confirm that hardware is compatible with your operating system and any existing hardware prior to purchase as The Bevan Online network of online stores cannot accept hardware returns as a result of system incompatibility. System requirements are usually available on the manufacturer's website.

Faulty products are to be returned to The Bevan Online network of online stores (address below) in order to examine and record the item before continuing with the warranty process. Should you be located outside of Cape Town, The Bevan Online network of online stores can offer a collection of the goods with our courier at a nominal fee.

IN TERMS OF FAULTY PRODUCT

Should the faulty product be replaced by the manufacturer or supplier, the customer shall then be provided with the replacement, alternatively, all warranty repair work shall be carried out by the respective manufacturers, suppliers and/or their authorized repair centers. Faulty products are to be returned to The Bevan Online network of online stores (address below) in order to record the item before continuing with the warranty process. All goods are guaranteed against faulty materials and workmanship. Goods are not guaranteed against faults resulting from normal wear and tear. If an item from the Bruno Ricci jewellery range is damaged or faulty it must be returned (according to the standard returns policy), in order to be examined by an expert jeweller, to establish the cause of the damage or fault. If the product is in any way faulty as a result of a manufacturing defect, it will be repaired or exchanged at our discretion and at our expense. If the product is in any way faulty as a result of the customer’s negligence or use, a quote will be given to the customer to repair the product. Should the customer accept the repair charge; this cost together with delivery charges (to return the goods to the customer) must be paid before the repair is undertaken. If the goods have been damaged by the customer, to the extent that they are not repairable, they will be returned to the customer, at the customer’s expense. Should you be located outside of Cape Town, The Bevan Online network of online stores can offer a collection of the goods with our courier at a nominal fee.

DELIVERY

When the customer purchases from The Bevan Online network of online stores, legal obligations arise, and their right to refund of monies charged to their credit card or paid in any other way agreed by The Bevan Online network of online stores, are limited by our terms & conditions. Users must not make any purchase through this website unless they understand and agree to all The Bevan Online network of online stores terms and conditions. Once payment is made for the purchase, it is deemed that the user has read and understood the terms and conditions for such a purchase. If users have any queries please contact The Bevan Online network of online stores, before making any purchase, for any service throughout this website. All orders received by 1pm shall be processed the same day and dispatched the following working day on condition that payment reflects in the bank account of The Bevan Online network of online stores, orders placed after 1pm shall be dispatched within 24-48hrs provided that it falls on a working day, and that payment reflects in the bank account of The Bevan Online network of online stores. Delivery is done through The Bevan Online network of online stores logistics partner , and The Bevan Online network of online stores strive to ensure that all parcels shall be delivered within 48 hrs after being dispatched. This is subject to stock availability.

EXTENDED DELIVERY TIMES

Should an order be placed for an item which The Bevan Online network of online stores do not have in stock, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within three weeks, from time of the order, for delivery, we will contact you and act on your instructions.

SPECIAL ORDERS

Certain special orders, including custom products and special configurations, require varying order lead times. Please contact us for further information.

INSURANCE

LIMITATIONS OF LIABILITY

The Bevan Online network of online stores accepts no liability for any loss of goods once it is handed over to our couriers. It is the onus of the client to see that they have insurance to cover their purchases. Insurance is optional should you wish to take out insurance then please insure you choose that option on the Bevan Online network of online stores website by indicating it on your purchase order.

 

PRICING 
All pricing on the Bevan Online network of online stores website is subject to the Rand rate and is subject to change without notice. Pricing includes Value Added Tax. All prices are quoted in South African Rand (ZAR).

PAYMENT METHODS

CREDIT CARD PAYMENTS

At the time of purchasing the order, the transaction details are presented to the bank for a payment request for the amount of the order. Goods are only dispatched to the customer on receipt of funds in the merchant’s bank account from the acquiring bank, Absa Bank Limited. Note that to protect its own and the interests of customers, The Bevan Online network of online stores will scrutinize all transactions very carefully to prevent attempted fraud and a transaction may be refunded to the credit card concerned if The Bevan Online network of online stores is not satisfied with its legitimacy. Please be aware that we monitor all the I.P. Addresses of users visiting the website. Any fraudulent activity will be reported to the proper authorities, and prosecuted to the fullest extent of the law. We also conduct a consumer check on every customer purchasing with a credit card. Please Note: International credit cards will only be accepted at the sole discretion of The Bevan Online network of online stores. We further reserve the right to delay any form of refund whilst in the process of verification and card holder authentication.

· Credit card payments can take up to 7 consecutive business days to clear.

CREDIT CARD ACQUIRING AND SECURITY

Credit card transactions will be acquired for The Bevan Online network of online stores only via PayGate, who are an approved payment gateway. Any other credit card or debit card transaction made through the store using any other provider will not be accepted by Bevan Group. Bevan Group will also not be held responsible for any loss incurred by the use of any Credit Card or Debit Card Transaction Service other than PayGate.

1. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

2. PayGate is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions.

3. The Merchant does not have access to credit card details.

4. PayGate continually reviews and enhances its security in line with technological changes.

Additionally, The Bevan Online network of online stores together with PayGate takes the following precautions to protect our consumers even further:

Visa 3D Secure / MasterCard Secure Code

These programs were provided by Visa and MasterCard as a measure to lock down illegal credit card use one step further. A password is issued to the customer that is linked to the credit card so that when an online transaction is taking place the password must be entered. 

ELECTRONIC FUNDS TRANSFER (EFT)

If the buyer selects to pay by Electronic Funds Transfer (EFT), instructions will be given on how to deposit monies into the Bevan Online network of online stores bank account and would be subject to the following rules:

  • The exact amount must be paid
  • The payment must be identified by supplying the order number and surname in the reference section of the deposit slip or on the electronic transfer.
  • Unpaid EFT deposit orders are cancelled after two business days.
  • Clearance can take up to 3 consecutive business days.

The Bevan Online network of online stores banking details are as follows:

Bevan Group cc

Account Number: 4050685147

Branch Code: 632005

ABSA Helderberg

WHERE APPLICABLE, THE BEVAN ONLINE NETWORK OF ONLINE STORESVOUCHERS WILL BE ACCEPTED

For security reasons, no cash will be accepted at The Bevan Online network of online stores offices. Please note that Bank Transfers can take up to 3 consecutive days, Credit Cards can take up to 7 consecutive days and Cheque deposits can take up to 10 days to be cleared.

NO order will be dispatched, nor can they be collected, before payment has been cleared by The Bevan Online network of online stores bankers. The Bevan Online network of online stores views fraud very seriously and any payment and/or collection of goods from The Bevan Online network of online stores offices requires the customer to provide an original and valid Identity Document. By transacting with a credit card via the website and/or The Bevan Online network of online stores offices, the user consents to The Bevan Online network of online stores validating all information supplied.

AnchorOWNERS

Bevan Group CC
8 Noble Street
The Interchange
Somerset West
7129

Tel: 086 125 6725
Email: info@bevan.co.za